Flow UX testing

On-site participants:

• Admitter
• Traffic manager
• Cashier
• Sampler

Patient types:

• Kid, under 14 year old with no ID
• Grandmother without smartphone
• Driver who doesn't want to test (don't have a registered Seat)
• Driver who have a registered Seat
• Passenger who tests
• Passenger who doesn't test
• Passenger with doctor referral
• Passenger with doctor referral, but they forget it at home
• Passenger with online payment
• Passenger with on-site payment (not paid yet)
• Passenger with on-site payment, but forgot their card at home
• Multiple passengers all with on-site payment at once
• Multiple passengers all with on-site payments, but they want to pay separately
• Multiple passengers with separate registrations (separate Appointments) for the same appointment time
• Multiple passengers with separate registrations (separate Appointments) but 1 hour gaps in appointment time
• Multiple passengers, but one Passenger without registration, all the others have Seats
• Multiple passengers with online payments, but one has a doctor referral
• Multiple passengers with on-site payment, but one has a doctor referral
• Passenger who selected a wrong location with online payment, 1,5 later goes to another location