Dialogflow Inbox

Dialogflow Inbox operates Dialogflow Agents inside a mail server

Schema

Features and Drawbacks

• Automatic language detection
• Session, thread detection
• Reply recognition
• No HTML parsing
• No component rendering (only text is sent)

Setup

Preparation

1. Connect your Agents to a Dialogflow Gateway implementation (more here)
2. Install SMTP and IMAP server on your machine, i recommend docker-mailserver
3. Point DNS MX record to the SMTP and IMAP server
4. Create a user, which will recieve E-Mails for your agent
5. Assign alias: your-google-cloud-project-id@yourdomain or *@yourdomain (if you have multiple Agents) to the user

Installation

Kubernetes

See k8s for examples

Manual

1. Confirm your Mailserver operates correctly
2. Clone the repository
3. Install Python and cron
4. Install the requirements with pip install -r requirements.txt
5. Configure the environment variables (below)
6. Send a test E-Mail to your-google-cloud-project-id@yourdomain and run the inbox.py script with python
7. Setup a cronjob to run it automatically over a interval

Configuration

Environment Variable	Description	Value
INBOX_USER	E-mail user	-
INBOX_PASSWORD	E-mail user's password	-
INBOX_HOST	SMTP and IMAP server hostname	-
FALLBACK_LANG	Fallback language if language detection fails	en
ENDPOINT	Dialogflow Gateway Endpoint. * for wildcard	https://*.core.ushaflow.io
CATCHALL	Catch-all address	-