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Release 1.11.0
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15 changes: 14 additions & 1 deletion CHANGELOG.md
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# NHS digital service manual Changelog

## 1.10.4 - TBC
## 1.11.0 - 2 October 2019

:new: **New content**

- Add new entry to A to Z of NHS health writing for "PMS (premenstrual syndrome)"

:wrench: **Fixes**

- Amend entries for GP surgery and seizure or fit in the A to Z of NHS health writing
- Delete mention of wizard behind the curtain from accessibility guidance
- Update package dependencies to latest versions
- Update the Slack workspace URL

## 1.10.4 - 24 September 2019

:wrench: **Fixes**

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<div class="nhsuk-panel">
<h2>Get in touch</h2>
<p>Join us on the <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLWUwOWM5MWY5MGRhYTYxZmY4ZWI0NDA1N2NhNTRiMGY3MTQxNjk5YTc3ZTAzMTA4YmE3ZDAxYmQ3MTQxNDgzOTQ">NHS digital service manual Slack workspace</a> or email the standards team at <a href="mailto:service-manual@nhs.net">service-manual@nhs.net</a>.</p>
<p>Join us on the <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLTk4NDQ3YzkwYzk1Njk5YjAxYTI5YTVkZmUxMGQ0ZjA3NjMyM2ZkNjBlMWMxODVjZjYzNzg1ZmU4MWY1NmE2YzE">NHS digital service manual Slack workspace</a> or email the standards team at <a href="mailto:service-manual@nhs.net">service-manual@nhs.net</a>.</p>
</div>
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<div class="nhsuk-details__text">
<ul>
<li>Interviews: include people with access needs from the start.</li>
<li>Paper or low-fidelity mock-ups: you can include people with hearing, communication, and dyslexia access needs. You may be able to include people with other needs too if you adapt the scenario, for example, by using the wizard-behind-a-curtain method to explore screenreader interactions. (This is where users think that they are using a real system but in fact the researcher is controlling it.)</li>
<li>Paper or low-fidelity mock-ups: you can include people with hearing, communication, and dyslexia access needs.</li>
<li>Working HTML prototypes: you can test them with people with mobility, cognitive and vision (magnification) issues.</li>
<li>Live services or sites: include people who use speech output, speech input, and colour-changing plugins.</li>
</ul>
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<div class="nhsuk-panel">
<h2>Get in touch</h2>
<p>Join us on the <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLWUwOWM5MWY5MGRhYTYxZmY4ZWI0NDA1N2NhNTRiMGY3MTQxNjk5YTc3ZTAzMTA4YmE3ZDAxYmQ3MTQxNDgzOTQ">NHS digital service manual Slack workspace</a> or email the standards team at <a href="mailto:service-manual@nhs.net">service-manual@nhs.net</a>.</p>
<p>Join us on the <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLTk4NDQ3YzkwYzk1Njk5YjAxYTI5YTVkZmUxMGQ0ZjA3NjMyM2ZkNjBlMWMxODVjZjYzNzg1ZmU4MWY1NmE2YzE">NHS digital service manual Slack workspace</a> or email the standards team at <a href="mailto:service-manual@nhs.net">service-manual@nhs.net</a>.</p>
</div>

<div class="nhsuk-review-date">
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<h3 id="GP">GP</h3>
<p>Where someone may see either a GP or another health professional, for example in hospital, use "doctor".</p>
<h3 id="GP-surgery">GP surgery</h3>
<p>When we’re writing for the public, we use "GP surgery" or "surgery" rather than "practice", because our research shows us that this is the word patients are more likely to search for and use.</p><p>When we’re writing for healthcare staff, we may use the word "practice". For example, for "practice managers".</p>
<p>When we’re writing for the public, we use "GP surgery" or "surgery" rather than "practice", because our research shows us that this is the word patients are more likely to search for and use.</p><p>When we’re writing for healthcare staff, we may use the term "GP practice" or "practice" for short. For example, for "practice managers".</p>
<p>Note that a GP practice can have more than 1 surgery.</p>
<h3 id="gullet">gullet</h3>
<p>We use "food pipe".</p>
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<h3 id="personal-child-health-record-(red-book)">personal child health record (red book)</h3>
<p>All lower case. We include the phrase "red book" in brackets the first time we mention "personal child health record". Then we usually call it the "red book" after the first mention.</p>
<p>Also see <a href="#health-record">health record</a>.</p>
<h3 id="PMS-(premenstrual-syndrome)">PMS (premenstrual syndrome)</h3>
<p>We prefer "PMS" instead of "premenstrual syndrome". PMS is a commonly understood term and it is used more often than "premenstrual syndrome". But we should write it as "PMS (premenstrual syndrome)" at the first mention to make it clear what PMS stands for.</p>
<p>We do not say "premenstrual tension" or "PMT" as these terms are more dated and users do not search for these as much as PMS.</p>
<h3 id="poo">poo</h3>
<p>We mostly use "poo", rather than "stool". We know that everyone can understand "poo", including people who find reading difficult.</p>
<p>We don’t use "opening your bowels" or "bowel movements".</p>
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<h3 id="preconception-care">preconception care</h3>
<p>We prefer "planning your pregnancy" or "thinking about your health before you get pregnant" or just "getting pregnant". This is the kind of language our users use.</p>
<p>Clinicians sometimes use "preconception care" when they're talking about women who need special care before they get pregnant - for example, changes to their medicine. We do not use "preconception care" as a topic. Instead we give specific advice where people need it, for example: "Talk to your doctor if you want to get pregnant. It's best to stop taking [name of medicine] at least 3 months before you start trying for a baby."</p>
<h3 id="premenstrual-syndrome">premenstrual syndrome</h3>
<p>See "<a href="#PMS-(premenstrual-syndrome)">PMS (premenstrual syndrome)</a>".</p>
<h3 id="prognosis">prognosis</h3>
<p>We prefer "outlook".</p>
<a class="nhsuk-back-to-top__link" href="#nhsuk-a-z-list">
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<h3 id="seek">seek</h3>
<p>We say "ask for".</p>
<h3 id="seizure-or-fit">seizure or fit</h3>
<p>We add the word "fit" after "seizure" ("seizure or fit") in content about epilepsy, brain cancer and brain tumours. We know that "seizure" is the word that people with epilepsy use, understand and generally prefer and that it's not the same as a "fit" (which is about jerking and shaking uncontrollably). But some of our users don't understand the word "seizure" and including the word "fit" when we first mention seizures helps them.</p>
<p>We add the word "fit" after "seizure" ("seizure or fit") in content about epilepsy, brain cancer and brain tumours. We know that "seizure" is the word that people with epilepsy use, understand and generally prefer and that it's not the same as a "fit" (which is a kind of seizure that makes the body jerk and shake uncontrollably). But some of our users don't understand the word "seizure" and including the word "fit" when we first mention seizures helps them.</p>
<p>In general content, for example, with medicines that might make people jerk and shake uncontrollably as a side effect, we use the term "seizure or fit" and explain that this is what we mean.</p>
<h3 id="service-user">service user</h3>
<p>We prefer "<a href="#people-or-patients">people" or "patients</a>" - or in social services "people who use services".</p>
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<p>It's meant as a guide, not a rulebook. You're welcome to adapt a style pattern if it does not meet your users' needs.</p>
<h2 class="nhsuk-u-margin-top-8">In progress</h2>
<p>The guide will grow and change as we learn more about the language and writing styles that work best for our users.</p>
<p>Join the <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLWUwOWM5MWY5MGRhYTYxZmY4ZWI0NDA1N2NhNTRiMGY3MTQxNjk5YTc3ZTAzMTA4YmE3ZDAxYmQ3MTQxNDgzOTQ">service manual Slack workspace</a> or email <a href="mailto:service-manual@nhs.net">service-manual@nhs.net</a> to hear about and discuss changes.</p>
<p>Join the <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLTk4NDQ3YzkwYzk1Njk5YjAxYTI5YTVkZmUxMGQ0ZjA3NjMyM2ZkNjBlMWMxODVjZjYzNzg1ZmU4MWY1NmE2YzE">service manual Slack workspace</a> or email <a href="mailto:service-manual@nhs.net">service-manual@nhs.net</a> to hear about and discuss changes.</p>
<p>Check the <a href="https://www.gov.uk/guidance/style-guide/a-to-z-of-gov-uk-style">GOV.UK A to Z style guide</a> and <a href="https://www.gov.uk/guidance/content-design/writing-for-gov-uk">GOV.UK content design guide</a> for any points of style that you do not find here. If it's not there, we recommend using the Oxford Dictionary for Writers and Editors.</p>

<h2 class="nhsuk-u-margin-top-8">Contribute</h2>
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<h3>Other things</h3>
<p>We are working on this. Please get in touch with the service manual team:</p>
<ul>
<li>Slack: <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLWUwOWM5MWY5MGRhYTYxZmY4ZWI0NDA1N2NhNTRiMGY3MTQxNjk5YTc3ZTAzMTA4YmE3ZDAxYmQ3MTQxNDgzOTQ">NHS.UK service manual Slack workspace</a></li>
<li>Slack: <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLTk4NDQ3YzkwYzk1Njk5YjAxYTI5YTVkZmUxMGQ0ZjA3NjMyM2ZkNjBlMWMxODVjZjYzNzg1ZmU4MWY1NmE2YzE">NHS.UK service manual Slack workspace</a></li>
<li>Email: <a href="mailto:service-manual@nhs.net">service-manual@nhs.net</a></li>
</ul>

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<h2>Get in touch</h2>
<p>You can <a href="https://github.com/nhsuk/nhsuk-frontend/blob/master/CONTRIBUTING.md">contribute</a> code via GitHub.</p>
<p>And you can contact us on the <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLWUwOWM5MWY5MGRhYTYxZmY4ZWI0NDA1N2NhNTRiMGY3MTQxNjk5YTc3ZTAzMTA4YmE3ZDAxYmQ3MTQxNDgzOTQ">NHS.UK service manual Slack workspace</a> or email the standards team at <a href="mailto:service-manual@nhs.net">service-manual@nhs.net.</a></p>
<p>And you can contact us on the <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLTk4NDQ3YzkwYzk1Njk5YjAxYTI5YTVkZmUxMGQ0ZjA3NjMyM2ZkNjBlMWMxODVjZjYzNzg1ZmU4MWY1NmE2YzE">NHS.UK service manual Slack workspace</a> or email the standards team at <a href="mailto:service-manual@nhs.net">service-manual@nhs.net.</a></p>

<div class="nhsuk-review-date">
<p class="nhsuk-body-s">Updated: January 2019</p>
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<h2>Get in touch</h2>
<p>The manual is maintained by the service manual team at NHS Digital. Get in touch if you have any questions or feedback.</p>
<ul>
<li>Slack: <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLWUwOWM5MWY5MGRhYTYxZmY4ZWI0NDA1N2NhNTRiMGY3MTQxNjk5YTc3ZTAzMTA4YmE3ZDAxYmQ3MTQxNDgzOTQ">service manual public Slack workspace</a></li>
<li>Slack: <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLTk4NDQ3YzkwYzk1Njk5YjAxYTI5YTVkZmUxMGQ0ZjA3NjMyM2ZkNjBlMWMxODVjZjYzNzg1ZmU4MWY1NmE2YzE">service manual public Slack workspace</a></li>
<li>Email: <a href="mailto:service-manual@nhs.net">service-manual@nhs.net</a></li>
</ul>
</div>
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<h2>Sketch file</h2>
<p><a href="https://www.sketchapp.com/">Sketch</a> is a design tool. You can use the <a href="https://github.com/nhsuk/nhsuk-sketch-file">NHS.UK Sketch file</a> to create static mockups to test with users.
<h2>Get in touch</h2>
<p>Join us on the <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLWUwOWM5MWY5MGRhYTYxZmY4ZWI0NDA1N2NhNTRiMGY3MTQxNjk5YTc3ZTAzMTA4YmE3ZDAxYmQ3MTQxNDgzOTQ">NHS digital service manual Slack workspace</a> or email the standards team at <a href="mailto:service-manual@nhs.net">service-manual@nhs.net</a>.</p>
<p>Join us on the <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLTk4NDQ3YzkwYzk1Njk5YjAxYTI5YTVkZmUxMGQ0ZjA3NjMyM2ZkNjBlMWMxODVjZjYzNzg1ZmU4MWY1NmE2YzE">NHS digital service manual Slack workspace</a> or email the standards team at <a href="mailto:service-manual@nhs.net">service-manual@nhs.net</a>.</p>

<div class="nhsuk-review-date">
<p class="nhsuk-body-s">Updated: January 2019</p>
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<h3>Other help</h3>
<ul>
<li>Talk to us on the <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLWUwOWM5MWY5MGRhYTYxZmY4ZWI0NDA1N2NhNTRiMGY3MTQxNjk5YTc3ZTAzMTA4YmE3ZDAxYmQ3MTQxNDgzOTQ">service manual Slack channel</a> or email the standards team at <a href="mailto:service-manual@nhs.net">service-manual@nhs.net</a>.</li>
<li>Talk to us on the <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLTk4NDQ3YzkwYzk1Njk5YjAxYTI5YTVkZmUxMGQ0ZjA3NjMyM2ZkNjBlMWMxODVjZjYzNzg1ZmU4MWY1NmE2YzE">service manual Slack channel</a> or email the standards team at <a href="mailto:service-manual@nhs.net">service-manual@nhs.net</a>.</li>
</ul>

<p class="nhsuk-body-s nhsuk-u-margin-top-8">Updated: April 2019</p>
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<h3>Other help</h3>
<ul>
<li>Talk to us on the <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLWUwOWM5MWY5MGRhYTYxZmY4ZWI0NDA1N2NhNTRiMGY3MTQxNjk5YTc3ZTAzMTA4YmE3ZDAxYmQ3MTQxNDgzOTQ">service manual Slack channel</a> or email the standards team at <a href="mailto:service-manual@nhs.net">service-manual@nhs.net</a>.</li>
<li>Talk to us on the <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLTk4NDQ3YzkwYzk1Njk5YjAxYTI5YTVkZmUxMGQ0ZjA3NjMyM2ZkNjBlMWMxODVjZjYzNzg1ZmU4MWY1NmE2YzE">service manual Slack channel</a> or email the standards team at <a href="mailto:service-manual@nhs.net">service-manual@nhs.net</a>.</li>
</ul>

<p class="nhsuk-body-s nhsuk-u-margin-top-8">Updated: April 2019</p>
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<h3>Other help</h3>
<ul>
<li>Talk to us on the <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLWUwOWM5MWY5MGRhYTYxZmY4ZWI0NDA1N2NhNTRiMGY3MTQxNjk5YTc3ZTAzMTA4YmE3ZDAxYmQ3MTQxNDgzOTQ">service manual Slack channel</a> or email the standards team at <a href="mailto:service-manual@nhs.net">service-manual@nhs.net</a>.</li>
<li>Talk to us on the <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLTk4NDQ3YzkwYzk1Njk5YjAxYTI5YTVkZmUxMGQ0ZjA3NjMyM2ZkNjBlMWMxODVjZjYzNzg1ZmU4MWY1NmE2YzE">service manual Slack channel</a> or email the standards team at <a href="mailto:service-manual@nhs.net">service-manual@nhs.net</a>.</li>
</ul>

<p class="nhsuk-body-s nhsuk-u-margin-top-8">Updated: April 2019</p>
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<h3>Other help</h3>
<ul>
<li>Talk to us on the <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLWUwOWM5MWY5MGRhYTYxZmY4ZWI0NDA1N2NhNTRiMGY3MTQxNjk5YTc3ZTAzMTA4YmE3ZDAxYmQ3MTQxNDgzOTQ">service manual Slack channel</a> or email the standards team at <a href="mailto:service-manual@nhs.net">service-manual@nhs.net</a>.</li>
<li>Talk to us on the <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLTk4NDQ3YzkwYzk1Njk5YjAxYTI5YTVkZmUxMGQ0ZjA3NjMyM2ZkNjBlMWMxODVjZjYzNzg1ZmU4MWY1NmE2YzE">service manual Slack channel</a> or email the standards team at <a href="mailto:service-manual@nhs.net">service-manual@nhs.net</a>.</li>
</ul>

<p class="nhsuk-body-s nhsuk-u-margin-top-8">Updated: April 2019</p>
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<h3>Other help</h3>
<ul>
<li>Talk to us on the <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLWUwOWM5MWY5MGRhYTYxZmY4ZWI0NDA1N2NhNTRiMGY3MTQxNjk5YTc3ZTAzMTA4YmE3ZDAxYmQ3MTQxNDgzOTQ">service manual Slack channel</a> or email the standards team at <a href="mailto:service-manual@nhs.net">service-manual@nhs.net</a>.</li>
<li>Talk to us on the <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLTk4NDQ3YzkwYzk1Njk5YjAxYTI5YTVkZmUxMGQ0ZjA3NjMyM2ZkNjBlMWMxODVjZjYzNzg1ZmU4MWY1NmE2YzE">service manual Slack channel</a> or email the standards team at <a href="mailto:service-manual@nhs.net">service-manual@nhs.net</a>.</li>
</ul>

<p class="nhsuk-body-s nhsuk-u-margin-top-8">Updated: April 2019</p>
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<h3>Other help</h3>
<ul>
<li>Talk to us on the <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLWUwOWM5MWY5MGRhYTYxZmY4ZWI0NDA1N2NhNTRiMGY3MTQxNjk5YTc3ZTAzMTA4YmE3ZDAxYmQ3MTQxNDgzOTQ">service manual Slack channel</a> or email the standards team at <a href="mailto:service-manual@nhs.net">service-manual@nhs.net</a>.</li>
<li>Talk to us on the <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLTk4NDQ3YzkwYzk1Njk5YjAxYTI5YTVkZmUxMGQ0ZjA3NjMyM2ZkNjBlMWMxODVjZjYzNzg1ZmU4MWY1NmE2YzE">service manual Slack channel</a> or email the standards team at <a href="mailto:service-manual@nhs.net">service-manual@nhs.net</a>.</li>
</ul>

<p class="nhsuk-body-s nhsuk-u-margin-top-8">Updated: April 2019</p>
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<h3>Other help</h3>
<ul>
<li>Talk to us on the <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLWUwOWM5MWY5MGRhYTYxZmY4ZWI0NDA1N2NhNTRiMGY3MTQxNjk5YTc3ZTAzMTA4YmE3ZDAxYmQ3MTQxNDgzOTQ">service manual Slack channel</a> or email the standards team at <a href="mailto:service-manual@nhs.net">service-manual@nhs.net</a>.</li>
<li>Talk to us on the <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLTk4NDQ3YzkwYzk1Njk5YjAxYTI5YTVkZmUxMGQ0ZjA3NjMyM2ZkNjBlMWMxODVjZjYzNzg1ZmU4MWY1NmE2YzE">service manual Slack channel</a> or email the standards team at <a href="mailto:service-manual@nhs.net">service-manual@nhs.net</a>.</li>
</ul>

<p class="nhsuk-body-s nhsuk-u-margin-top-8">Updated: April 2019</p>
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<h3>Other help</h3>
<ul>
<li>Talk to us on the <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLWUwOWM5MWY5MGRhYTYxZmY4ZWI0NDA1N2NhNTRiMGY3MTQxNjk5YTc3ZTAzMTA4YmE3ZDAxYmQ3MTQxNDgzOTQ">service manual Slack channel</a> or email the standards team at <a href="mailto:service-manual@nhs.net">service-manual@nhs.net</a>.</li>
<li>Talk to us on the <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLTk4NDQ3YzkwYzk1Njk5YjAxYTI5YTVkZmUxMGQ0ZjA3NjMyM2ZkNjBlMWMxODVjZjYzNzg1ZmU4MWY1NmE2YzE">service manual Slack channel</a> or email the standards team at <a href="mailto:service-manual@nhs.net">service-manual@nhs.net</a>.</li>
</ul>

<p class="nhsuk-body-s nhsuk-u-margin-top-8">Updated: April 2019</p>
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<h3>Other help</h3>
<ul>
<li>Talk to us on the <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLWUwOWM5MWY5MGRhYTYxZmY4ZWI0NDA1N2NhNTRiMGY3MTQxNjk5YTc3ZTAzMTA4YmE3ZDAxYmQ3MTQxNDgzOTQ">service manual Slack channel</a> or email the standards team at <a href="mailto:service-manual@nhs.net">service-manual@nhs.net</a>.</li>
<li>Talk to us on the <a href="https://join.slack.com/t/nhs-service-manual/shared_invite/enQtNTIyOTEyNjU3NDkyLTk4NDQ3YzkwYzk1Njk5YjAxYTI5YTVkZmUxMGQ0ZjA3NjMyM2ZkNjBlMWMxODVjZjYzNzg1ZmU4MWY1NmE2YzE">service manual Slack channel</a> or email the standards team at <a href="mailto:service-manual@nhs.net">service-manual@nhs.net</a>.</li>
</ul>

<p class="nhsuk-body-s nhsuk-u-margin-top-8">Updated: April 2019</p>
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