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Update End User Resources (#4286)
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reese-lee authored Apr 17, 2024
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2 changes: 2 additions & 0 deletions .htmltest.yml
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Expand Up @@ -35,6 +35,8 @@ IgnoreURLs: # list of regexs of paths or URLs to be ignored
- ^https://x.com
# OTel Google calendar - curl returns 200, but the link checker gets a 401:
- ^https://calendar.google.com/calendar/embed\?src=google.com_b79e3e90j7bbsa2n2p5an5lf60%40group.calendar.google.com
# YouTube playlists sometimes give a 404, although they give a 200 when accessed via browser:
- ^https://www.youtube.com/playlist\?list=

# Ignore Docsy-generated GitHub links for now
- ^https?://github\.com/.*?/.*?/(new|edit)/ # view-page, edit-source etc
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57 changes: 32 additions & 25 deletions content/en/community/end-user/_index.md
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@@ -1,24 +1,33 @@
---
title: End-user Resources
linkTitle: End User
description: Vendor-agnostic resources for users of OpenTelemetry
title: End-user resources
linkTitle: End user
description: Vendor-agnostic resources for OpenTelemetry users
---

The [OpenTelemetry End User Working Group][] has heard feedback from users who
desire a vendor-agnostic space to discuss adopting OpenTelemetry, so we provide
multiple ways for you to connect with other users of the project and share best
practices:

- [A synchronous monthly discussion group](discussion-group/)
- [A private slack channel](slack-channel/)
- [Talks about OTel in practice](otel-in-practice/)
- [Direct interview/feedback sessions](interviews-feedback/)

These forums will bring together operations and development engineers from
Looking to connect with other OpenTelemetry end users in a vendor-agnostic
space, or to learn more about OpenTelemetry? Perhaps you have some feedback
about your implementation or adoption that you'd like to share with project
contributors, or you want to help prioritize project issues. You've come to the
right place!

- To connect with other end users and learn about upcoming events:
- Join the [Slack channel](slack-channel/)
- Join the [APAC end user discussion group](discussion-group/)
- To learn about OpenTelemetry, check out:
- [OTel in practice](otel-in-practice/)
- Curated content on the
[OpenTelemetry YouTube channel](https://www.youtube.com/@otel-official)
- To provide feedback and help prioritize issues:
- Participate in a [direct interview/feedback session](interviews-feedback/)
- Take a [survey](/community/end-user/feedback-survey/)
- Join a panel discussion (more info coming soon!)
- Vote on issues (more info coming soon!)

These forums aim to bring together operations and development engineers from
different organizations to discuss challenges and solutions to achieving
ubiquitous observability. Share successes and failures, discover best practices,
and meet others who are also on a journey to implement observability powered by
OpenTelemetry.
ubiquitous observability. We encourage you to share your successes and failures,
discover best practices, and meet others who are also on a journey to implement
observability powered by OpenTelemetry.

### Topics

Expand All @@ -37,15 +46,13 @@ But here are some of the kinds of things we expect will be on the table:

**Is this group only for OpenTelemetry end users?**

No! Anyone is welcome to join and discuss their journey to observability. This
group is hosted by the OpenTelemetry Community End-User Working Group, so we
expect most participants will be from organizations that are evaluating or using
Everybody is welcome to join and discuss their journey to observability. This
group is hosted by the OpenTelemetry Community End-User SIG, so we expect most
participants will be from organizations that are evaluating or using
OpenTelemetry.

**I have questions about this, who can I reach out to?**

You can find members of the End User Working Group in
[#otel-user-research](https://cloud-native.slack.com/archives/C01RT3MSWGZ).

[opentelemetry end user working group]:
https://github.com/open-telemetry/community/tree/main/working-groups/end-user
You can find members of the
[OpenTelemetry End User SIG](https://github.com/open-telemetry/community/tree/main/working-groups/end-user)
in [#otel-sig-end-user](https://cloud-native.slack.com/archives/C01RT3MSWGZ).
18 changes: 5 additions & 13 deletions content/en/community/end-user/discussion-group.md
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Expand Up @@ -5,6 +5,9 @@ description: Monthly OpenTelemetry usage discussions, all are welcome!
weight: 20
---

**As of April 2024, AMER and EMEA sessions are discontinued in favor of
discussion panels with a more targeted focus.**

Interested in learning how other end users are implementing OpenTelemetry in
their organizations? Come talk shop with other OpenTelemetry end users! This is
a vendor-neutral space to discuss best practices, ask questions, and meet other
Expand All @@ -16,7 +19,6 @@ and changes to the project.

## About

- Sessions are available for all regions!
- Search the blog for "End-User Discussions" to find summaries of past
discussions.
- A project maintainer and/or a Governance Committee member will be in
Expand All @@ -29,21 +31,11 @@ and changes to the project.
Here are upcoming sessions, or you can view them on the
[OpenTelemetry calendar](https://github.com/open-telemetry/community#calendar):

- **EMEA (Europe, Middle East, and Africa)**: every third Tuesday of the month
at 11AM GMT ([Zoom link](https://us06web.zoom.us/j/85691064809?pwd=c0VCejh))
- February 20
- March 19
- April 16
- **APAC (Asia Pacific)**: every third Wednesday of the month at 11AM India ST
(GMT +5.5), [register](https://lu.ma/1w129wgu) to get the Zoom link
- February 21
- March 20
- April 17
- **AMER (Americas)**: every third Thursday of the month at 9AM PT (GMT -8),
([Zoom link](https://us06web.zoom.us/j/87037874951?pwd=WGo3eUZpeWFZTlhJQXhJeXZhQmwvUT09))
- February 15
- March 21
- April 18
- May 15
- June 19

Past topics/questions have included:

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27 changes: 15 additions & 12 deletions content/en/community/end-user/interviews-feedback.md
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Expand Up @@ -4,10 +4,10 @@ description: Help improve OpenTelemetry - share your feedback directly with us!
weight: 10
---

One of the core functions of the OpenTelemetry End User Working Group is to
improve the project by gathering feedback from end users and sharing them with
the appropriate SIGs to help drive prioritization of improvements and changes to
the project.
One of the core functions of the OpenTelemetry End User SIG is to improve the
project by gathering feedback from end users and sharing them with the
appropriate SIGs to help drive prioritization of improvements and changes to the
project.

Direct interview or feedback sessions between an organization and the
OpenTelemetry Community is one such resource. In these hour-long sessions, we
Expand All @@ -24,8 +24,8 @@ We will then take the feedback you shared and turn them into actionable tasks
for the relevant SIGs, as well as provide context and insight for you during the
session as appropriate.

We schedule these sessions once a month, usually during one of the end-user
working group's meetings (alternating Thursdays at 10AM Pacific Time), but can
We try to schedule these sessions once a month, usually during one of the
end-user SIG's meetings (alternating Thursdays at 10AM Pacific Time), but can
set up a different time if that does not work for you. The sessions are
typically attended by a few project maintainers and/or Governance Committee
members, as well as some curious general members of the Community.
Expand All @@ -40,13 +40,16 @@ Things to keep in mind:
concerns.
- These are open to the public, so other users may come and ask you questions.

To schedule a session, reach out to us in
[CNCF Community Slack](https://communityinviter.com/apps/cloud-native/cncf):
You can view
[past recordings](https://www.youtube.com/playlist?list=PLVYDBkQ1TdywIl9xKEo5_u7zlwY38dW43)
on the OpenTelemetry YouTube channel.

To schedule a session, reach out to us via
[CNCF's Community Slack](https://communityinviter.com/apps/cloud-native/cncf):

- In the
[#otel-user-research](https://cloud-native.slack.com/archives/C01RT3MSWGZ)
[#otel-sig-end-user](https://cloud-native.slack.com/archives/C01RT3MSWGZ)
channel
- Via direct message: ping
[Reese Lee](https://cloud-native.slack.com/team/U03UARAJ405),
[Adriana Villela](https://cloud-native.slack.com/team/U02EUCBFK8A), or
[Rynn Mancuso](https://cloud-native.slack.com/team/U03FU45JA1M)
[Reese Lee](https://cloud-native.slack.com/team/U03UARAJ405) or
[Adriana Villela](https://cloud-native.slack.com/team/U02EUCBFK8A)
23 changes: 13 additions & 10 deletions content/en/community/end-user/otel-in-practice.md
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@@ -1,9 +1,9 @@
---
title: OpenTelemetry In Practice
title: OTel In Practice
linkTitle: OTel in Practice
description: >-
_OpenTelemetry in Practice_ is a _series_ of talks initiated by some members
of the End User Working Group.
_OTel in Practice_ is a _series_ of talks initiated by some members of the End
User SIG.
weight: 30
---

Expand All @@ -14,13 +14,16 @@ We’re aiming to:
- Build stronger connections with developers focused on specific languages
- Improve the experience of implementing OpenTelemetry in production

Each OpenTelemetry in Practice session will include a half hour of lightning
talks and a half hour of open conversation about the topic. We are looking for
people to join the OpenTelemetry in Practice team and people to give talks at
future events. So if you’re interested in shaping these conversations, reach out
in the
[#otel-user-research channel](https://cloud-native.slack.com/archives/C01RT3MSWGZ)
of the [CNCF Slack](https://slack.cncf.io).
Each OTel in Practice session typically includes one or more talks by end users
or project contributors, with space for discussion. We welcome speakers from all
backgrounds! If you're interested in sharing what you've learned in a 15-minute
lightning talk or a longer 30-minute session, reach out in the
[#otel-sig-end-user channel](https://cloud-native.slack.com/archives/C01RT3MSWGZ)
on the [CNCF's Slack](https://slack.cncf.io).

You can view
[past sessions](https://www.youtube.com/playlist?list=PLVYDBkQ1TdyxKgdGE4ThYLkNRCuLLYy9x)
on the OpenTelemetry YouTube channel.

Join the
[OpenTelemetry in Practice Meetup Group](https://www.meetup.com/opentelemetry-in-practice-meetup-group/)
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25 changes: 17 additions & 8 deletions content/en/community/end-user/slack-channel.md
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Expand Up @@ -2,19 +2,28 @@
title: Slack Channel
linkTitle: Slack
description: >-
Join a private slack channel to discuss OpenTelemetry with other end users.
Join a Slack channel to discuss OpenTelemetry with other end users.
weight: 40
---

- Confirm your agreement with channel [Code of Conduct][] and reach out to Reese
Lee, Rynn Mancuso, or Adriana Villela on CNCF slack for an invite to
`#otel-endusers`.
Previously, we had a private channel to provide a space for end users to discuss
adoption and implementation issues while allowing them to maintain a layer of
privacy and to meet compliance concerns. Now that the project and community have
grown, and with the transition of the End User WG to End User SIG, we believe
that this private channel is no longer needed.

As of April 2024, we will begin shifting all of our communications to the
[#otel-sig-end-user](https://cloud-native.slack.com/archives/C01RT3MSWGZ)
channel (previously named the #otel-user-research channel), and will be
archiving the private channel by April 30, 2024.

We encourage you to join us over at #otel-sig-end-user to learn about our new
charter, what you can expect from us as an end user, and more. Note the
following:

- Troubleshooting or tactical SDK specific questions are still best directed to
individual SIG channels or the
[#opentelemetry](https://cloud-native.slack.com/archives/CJFCJHG4Q) channel.
- Vendor specific questions are still best directed to vendor channels, or if it
doesn’t exist
doesn’t exist,
[#otel-vendor](https://cloud-native.slack.com/archives/C031SAMGV2A)

[code of conduct]:
https://github.com/open-telemetry/community/blob/main/working-groups/end-user/discussion-group-code-of-conduct.md
4 changes: 4 additions & 0 deletions static/refcache.json
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Expand Up @@ -8883,6 +8883,10 @@
"StatusCode": 200,
"LastSeen": "2024-01-30T16:34:02.591185-05:00"
},
"https://www.youtube.com/@otel-official": {
"StatusCode": 200,
"LastSeen": "2024-04-15T11:38:45.271323+02:00"
},
"https://www.youtube.com/embed/coPrhP_7lVU": {
"StatusCode": 200,
"LastSeen": "2024-01-30T16:15:42.688406-05:00"
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