PulseLoop is an innovative, AI-driven platform designed to empower organizations to genuinely listen to their members, proactively manage reputation, and foster a safer, more engaged environment. By combining anonymous feedback channels with cutting-edge AI analysis, PulseLoop transforms raw voices into actionable intelligence.
A dynamic, real-time feed where individuals can anonymously share thoughts, feedback, and experiences. AI-powered moderation (Gemini 2.5 Flash) filters harmful content before it’s published, ensuring a safe and constructive environment.
A comprehensive administrative dashboard offering immediate visibility into sentiment trends and emerging topics.
- PulseLoop Flash: Offers quick overviews, real-time sentiment monitoring, and topic breakdowns at a glance.
- PulseLoop Pro: Provides deeper, on-demand analysis of specific issues or timeframes using Gemini 2.5 Pro. Generate summaries, uncover root causes, and receive actionable recommendations.
- PulseLoop Boost: Unlocks advanced, pay-as-you-go analysis with Gemini 2.5 Pro's extended context window, ideal for strategic intelligence and long-form data interpretation.
Automatically flagged and suppressed content (“dark data”) is analyzed with AI to surface critical issues, emerging risks, and hidden trends—offering an early warning system for safety, culture, or organizational health.
Easily deploy targeted micro-surveys to gather feedback on events, initiatives, or policy changes, integrated seamlessly into the overall feedback ecosystem.
PulseLoop’s AI includes a built-in feedback loop, allowing its prompts to continuously adapt and improve based on real-world interactions and performance, making the system smarter and more accurate over time.
- Enhances Engagement & Well-being: Offers a safe space for authentic expression and supports proactive interventions before issues escalate.
- Protects Brand & Mitigates Risk: Real-time moderation and "dark data" insights help detect and address crises early.
- Enables Smarter Decisions: Converts qualitative feedback into quantitative insights to guide resource allocation, strategy, and policy.
- Builds Trust & Community: Demonstrates commitment to transparency, feedback, and continuous improvement.
- Frontend: Svelte (SvelteKit)
- Backend & Database: Convex (Real-time database, serverless functions, HTTP actions)
- AI/LLM: Google Gemini API (Gemini 2.5 Flash, Gemini 2.5 Pro)
- Payment & Subscription Management: Stripe (Payments, Billing, Metering)