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4 changes: 3 additions & 1 deletion notify/jira/jira.go
Original file line number Diff line number Diff line change
Expand Up @@ -198,7 +198,9 @@ func (n *Notifier) searchExistingIssue(ctx context.Context, logger *slog.Logger,
jql := strings.Builder{}

if n.conf.WontFixResolution != "" {
jql.WriteString(fmt.Sprintf(`resolution != %q and `, n.conf.WontFixResolution))
// Ensure unresolved issues are included by adding `resolution is EMPTY` condition.
// This avoids excluding issues without a resolution when using `resolution != <value>`.
jql.WriteString(fmt.Sprintf(`(resolution is EMPTY or resolution != %q) and `, n.conf.WontFixResolution))
}

// If the group is firing, do not search for closed issues unless a reopen transition is defined.
Expand Down
57 changes: 57 additions & 0 deletions notify/jira/jira_test.go
Original file line number Diff line number Diff line change
Expand Up @@ -81,6 +81,19 @@ func TestSearchExistingIssue(t *testing.T) {
return
}
require.Equal(t, expectedJQL, data.JQL)

// Return different responses based on the request
if strings.Contains(data.JQL, `ALERT{2}`) {
// Unresolved issue exists (resolution is EMPTY)
w.Write([]byte(`{"total": 1, "issues": [{"key": "CRM-999", "fields": {"status": {"name": "To Do"}}}]}`))
return
}
if strings.Contains(data.JQL, `ALERT{3}`) {
// Resolved issue exists (resolution is Done)
w.Write([]byte(`{"total": 1, "issues": [{"key": "CRM-998", "fields": {"status": {"name": "Done"}}}]}`))
return
}
// Default: No matching issues found().Add(time.Hour),
w.Write([]byte(`{"total": 0, "issues": []}`))
return
default:
Expand Down Expand Up @@ -115,6 +128,50 @@ func TestSearchExistingIssue(t *testing.T) {
groupKey: "1",
expectedJQL: `statusCategory != Done and project="PROJ" and labels="ALERT{1}" order by status ASC,resolutiondate DESC`,
},
{
title: "existing unresolved issue (resolution is EMPTY)",
cfg: &config.JiraConfig{
Summary: `{{ template "jira.default.summary" . }}`,
Description: `{{ template "jira.default.description" . }}`,
Project: `{{ .CommonLabels.project }}`,
WontFixResolution: "Won't Fix",
},
groupKey: "2",
expectedJQL: `(resolution is EMPTY or resolution != "Won't Fix") and statusCategory != Done and project="PROJ" and labels="ALERT{2}" order by status ASC,resolutiondate DESC`,
expectedIssue: &issue{
Key: "CRM-999",
Fields: &issueFields{
Status: &issueStatus{
Name: "To Do",
StatusCategory: struct {
Key string `json:"key"`
}{Key: ""},
},
},
},
},
{
title: "existing resolved issue (resolution Done)",
cfg: &config.JiraConfig{
Summary: `{{ template "jira.default.summary" . }}`,
Description: `{{ template "jira.default.description" . }}`,
Project: `{{ .CommonLabels.project }}`,
WontFixResolution: "Won't Fix",
},
groupKey: "3",
expectedJQL: `(resolution is EMPTY or resolution != "Won't Fix") and statusCategory != Done and project="PROJ" and labels="ALERT{3}" order by status ASC,resolutiondate DESC`,
expectedIssue: &issue{
Key: "CRM-998",
Fields: &issueFields{
Status: &issueStatus{
Name: "Done",
StatusCategory: struct {
Key string `json:"key"`
}{Key: ""},
},
},
},
},
} {
tc := tc
t.Run(tc.title, func(t *testing.T) {
Expand Down