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# **🐞 Troubleshooting** | ||
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> If this site opened automatically when you started the game, it means you have an issue with your mod installation. | ||
## **What can be the reasons for this?** | ||
- outdated library version | ||
- happens if a mod requests a newer version of this library | ||
- module not found error | ||
- means you didn't install this library at all or it's not installed correctly | ||
- import error | ||
- means there are functions required by a mod which are not in the library | ||
- ususally caused by an outdated library version | ||
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## **How do I see what the reason is?** | ||
You can usually see the error in the console of the game. | ||
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If you don't have a console, you can also take a look at the PythonSDK log which is located here:<br> | ||
`Borderlands2\Binaries\Win32\python-sdk.log` | ||
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## **How can I fix my problem?** | ||
- outdated library version: | ||
- download the latest **release** from [releases] and install it | ||
- module not found error: | ||
- make sure you installed the EridiumLib correctly | ||
- it has to be in the right path | ||
- `Borderlands 2\Binaries\Win32\Mods\EridiumLib` | ||
- the name of the mod folder is important | ||
- import error: | ||
- download the latest **release** from [releases] and install it | ||
- other possible solutions: | ||
- make sure you have the `dist` folder within the mod directory and there are files in it | ||
- try redownloading the latest **release** from [releases] and make sure the path is correct | ||
- make sure you didn't download the repository source code, use the release | ||
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## **I am still having problems!** | ||
Join our [Discord] and ask for help. | ||
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<!-- Links --> | ||
[discord]: https://discordapp.com/invite/Q3qxws6 | ||
[releases]: https://github.com/RLNT/bl2_eridium/releases |
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