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Integration to create Jira tickets on Tenable vulnerabilities

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Tenable for Jira Cloud

This integration is designed to pull Tenable.io vulnerability data, then generate Jira Tasks and sub-tasks based on the vulnerabilities' current state. Vulnerabilities are automatically closed once the state of the vulnerability is marked as "fixed" in Tenable.io or Tenable.sc.

  • The integration creates a Vulnerability Management Business project using the project key VULN and the Simplified Task Tracking template. The integration then creates the appropriate custom fields and links them to the associated screen that stores and displays all of the necessary information.
  • The integration creates a Task for each Vulnerability and creates each vulnerability instance as a Sub-task. Example: if you have 5 hosts with plugin 151074, the integration creates 1 Task with the details of 151074 and creates 5 Sub-tasks, each one pointing to a specific instance of the vulnerability on a specific host.
  • Vulnerability Instances (Sub-tasks) are closed automatically by the integration once the vulnerability is fixed in Tenable.io.
  • Vulnerabilities (Tasks) are closed once all Sub-tasks enter a closed state.
  • If a vulnerability is re-opened, new issue tickets are generated (The integration will not reopen previously closed issues (otherwise known as necromancy))
  • All data imports from Tenable.io use the last_found/last_seen fields. This ensures that all issues are updated whenever new information becomes available, unless overriden with the --first-discovery flag.
  • For those that don't mind a bit more management of the script in exchange for less permissions, there is a setup-only mode that will create the project, fields, and screens, then generate a full configuration file afterwards. This file must be then used for all future runs of the integration and may need to be modified with the new, non-elevated user's authentication settings.
  • Task summaries are generated using the following formula:
[Plugin ID] Plugin Name
  • Sub-task summaries are generated using the following formula:
[IP Address/Port Number/Protocol] [Plugin ID] Plugin Name
  • The integration will create the following fields into the Jira instance

    • CVEs
    • CVSSv2 Base Score
    • CVSSv2 Temporal Score
    • CVSSv3 Base Score
    • CVSSv3 Temporal Score
    • Device DNS Name
    • Device IPv4 Addresses
    • Device IPv6 Addresses
    • Device Hostname
    • Device MAC Addresses
    • Device NetBIOS Name
    • Device Network ID
    • Tenable Asset UUID
    • Tenable Platform
    • Tenable Plugin Family
    • Tenable Plugin ID
    • Tenable Plugin Name
    • Tenable VPR Score
    • Vulnerability First Seen
    • Vulnerability Last Seen
    • Vulnerability Last Fixed
    • Vulnerability State
    • Vulnerability Port
    • Vulnerability Protocol
    • Vulnerability Repository ID
    • Vulnerability Repository Name
    • Vulnerability Severity
  • Vulnerability Definition (Task Issuetype) uniqueness is determined by the following attributes:

    • Tenable Plugin ID
  • Vulnerability Instance (Sub-Task Issuetype) uniqueness is determines by the following attributes:

    • Tenable Platform
    • Tenable Plugin ID
    • Tenable Asset UUID
    • Device IPv4 Addresses
    • Device IPv6 Addresses
    • Vulnerability Port
    • Vulnerability Protocol

Requirements

  • Python 3.6+ Installed (Versions less than 3.6 are untested and YMMV).
  • Tenable.io API Keys associated to an account with Admin privileges (required for the Vuln Export APIs) and is associated to the "All Access" access group.
  • Tenable.sc API Keys (or Username/Password) associated to an account with full access to the vulnerability data.
  • For Tenable.sc, an Analysis Query ID that represents the query to run against the vulnerability data.
  • Jira Cloud Basic Auth API Token and Username. For automatic project creation and management, the account must have Admin privileges.
  • A host to run the script on. This can be located anywhere as the integration is cloud-to-cloud.

Permissions

  • The script requires Site Admin Access at least initially to create the project, the custom fields, and link everything to the right screens.
  • The script requires Admin access to the project that it has created. Depending on the permissions setup within your own Jira Cloud instance, this may not be enough however. If you are seeing errors, please refer to the list of required permissions (below).
  • If using setup-only (as Admin) to let the script create all of the requirements, afterwards, it's been reported that the following permissions should yeild successful runs:
    • Assignable User
    • Assign Issues
    • Close Issues
    • Create Issues
    • Delete Issues
    • Edit Issues
    • Link Issues
    • Modify Reporter
    • Move Issues
    • Resolve Issues
    • Schedule Issues
    • Set Issue Security
    • Transition Issues

Quickstart

for detailed instructions, please refer to the wiki.

Setup

pip install tenable-jira-cloud

Configuration

In order to configure the integration, you need to provide the script with a configuration file in YAML format. The example config file details the items required for the script to run. A simple Tenable.io example looks like the following:

tenable:
  access_key: 000001773236158ce8943c7369c12f98c092be2e1582b95ef86da5a6c3700000
  secret_key: 111111773236158ce8943c7369c12f98c092be2e1582b95ef86da5a6c3711111

jira:
  api_token: 11111scPw10lX2WvDoj00000
  api_username: username@company.com
  address: company.atlassian.net

project:
  leadAccountId: 554433:00112233-ffee-aabb-aabb-998877665544

A Tenable.sc example using API keys would look like:

tenable:
  platform: tenable.sc
  address: tenablesc.company.tld
  query_id: 406
  access_key: 000001773236158ce8943c7369c12f98c092be2e1582b95ef86da5a6c3700000
  secret_key: 111111773236158ce8943c7369c12f98c092be2e1582b95ef86da5a6c3711111

jira:
  api_token: 11111scPw10lX2WvDoj00000
  api_username: username@company.com
  address: company.atlassian.net

project:
  leadAccountId: 554433:00112233-ffee-aabb-aabb-998877665544

The same example using username/password would look like:

tenable:
  platform: tenable.sc
  address: tenablesc.company.tld
  query_id: 406
  username: api_user
  password: sekretsquirrel

jira:
  api_token: 11111scPw10lX2WvDoj00000
  api_username: username@company.com
  address: company.atlassian.net

project:
  leadAccountId: 554433:00112233-ffee-aabb-aabb-998877665544

Options

Most of the configuration options for this script are contained within the configuration file itself with only a few options exposed via the commandline interface:

Usage: tenable-jira [OPTIONS] [CONFIGFILE]

  Tenable.io -> Jira Cloud Transformer & Ingester

Options:
  -s, --observed-since INTEGER  The unix timestamp of the age threshold
  -f, --first-discovery         Only add issues found for the first time
                                within the age threshold
  --setup-only                  Performs setup tasks and generates a config
                                file.
  --troubleshoot                Outputs some basic troubleshooting data to
                                file as an issue.
  --help                        Show this message and exit.

The following environment variables can be used:

SINCE               The observed-since option.
RUN_EVERY           The run-every option.

By default, the integration will only create jira tickets for CRITICAL and HIGH tenable findings. To create jira tickets for MEDIUM and LOW severity findings as well, update the config.yaml file to add the tio_severities to the tenable section, as shown here:

tenable:
  access_key: 000001773236158ce8943c7369c12f98c092be2e1582b95ef86da5a6c3700000
  secret_key: 111111773236158ce8943c7369c12f98c092be2e1582b95ef86da5a6c3711111

  tio_severities:
    - critical
    - high
    - medium
    - low

...

By default, the integration will export vulnerabilities for all assets. To export from Tenable and create Jira tickets for tagged items, update the config.yaml file to add the tio_tags to the tenable section, as shown here:

tenable:
  tio_tags:
    - key: Location
      value: "Data Center 1"

...

First Discovery Workflow

When a supported product has many vulnerabilities, or a product is supported by multiple teams, it may make sense to take the work to the teams rather than having multiple teams working from the Jira project setup to track Vulnerabilities. Doing so also allows the Vulnerability project in Jira to remain pristine with regards to tool integration.

To support this, the --first-discovery parameter can be passed in, which will return only vulnerabilities from Tenable that are discovered for the first time within the observation window provided.

Doing this will prevent the tool from creating new Jira Tasks and Sub-tasks for vulnerability remediation that has already been assigned to a team, but carries the following caveats:

  • Task and Sub-tasks will not receive automated updates through the integration, including priority changes, CVSS scores, VPR scores, etc.
  • Task and Sub-tasks that are in the Vulnerability project can still be automatically closed by the integration.
  • Over time, the state of open vulnerabilities in Jira may diverge between the actual state of vulnerabilities detected by Tenable, as an incomplete remediation will result in a follow-on detection that is not a first time detection.

To alleviate this divergence, care must be taken to:

  • Periodically review actual vulnerability scan data in Tenable directly, to validate accurate representation in Jira.
  • Periodically perform a run of the integration without the --first-discovery flag to corrected for past divergence.

Example Usage

Basic Run:

tenable-jira config.yaml

Run and only import findings seen since yesterday:

tenable-jira -s $(date -v-1d +%s) config.yaml

Run and only import findings seen for the first time since yesterday:

tenable-jira -f -s $(date -v-1d +%s) config.yaml

Generate a config file to sidestep setup & validation:

tenable-jira config.yaml --setup-only

Common Problems

JIRA Cloud's API doesn't have hard linkages between a projects, screens, and issuetypes. While the integration generally seems to select the appropriate screens and issuetypes, sometimes for various reasons it will fail. When this happens the integration will error in one of a couple of predictable ways.

Common issue 1: Invalid Issuetypes

Refer to tenable#18 (comment) and tenable#23 (comment)

Common issue 2: No Screens selected

tenable#23 (comment)

Support

Tenable offers support for this integration on a best-effort basis. Tenable asserts that the integration contained in this repository should work on a clean Jira environment. Tenable makes no guarantees that this integration will work without customization to the integration or your Jira environment. If customization is required to get this integration working, we recommend that you reach out to Tenable's professional services team to assist with any modifications that may be required.

If you would prefer that this integration be directly integrated into the Tenable platform, please reach out to your Customer Success Manager (CSM) about filing a feature request to get this functionality added to your platform.

Changelog

View the Changelog.

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