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Monthly Performance Reporting Optimization Project

Process Automation • Operational Excellence • Data Governance • FigJam


Project Overview

This project delivers a structured, end-to-end optimization of the organization’s monthly performance reporting process, which was consistently failing to meet executive deadlines and exposed to high data integrity risk. The existing process relied on fragmented email-based submissions and inconsistent legacy templates, resulting in a 3–4 hour manual normalization bottleneck for Finance and delayed leadership visibility beyond Day 5 of each month.

The objective was to eliminate manual rework, enforce data quality at the source, and guarantee executive-ready reporting by the 2nd business day through standardized intake, automation, and governance.

The analysis and design deliverables include:

  • Validated As-Is process mapping highlighting systemic handoff failures.
  • Root cause analysis of manual normalization and data inconsistency.
  • Defined To-Be centralized reporting model with locked templates and automated validation.
  • Functional requirements and technical feasibility assessment for immediate execution.

Data Sources

Datasets: Monthly Sales and Operations Performance Reports Format: Excel spreadsheets (email attachments, legacy templates) Description: Department-level performance data manually prepared and submitted to Finance for consolidation.


Data Cleaning & Transformation (As-Is State)

In the current state, Finance performed extensive manual intervention to normalize incoming data before consolidation.

Key activities included:

  • Manual correction of inconsistent column structures and headers.
  • Reformatting dates, currency, and percentage fields.
  • Deconstructing pivot tables into raw tabular formats.
  • Copy-pasting data into the master report, introducing error risk.

Result: 3–4 hours of recurring, non-value-added effort per reporting cycle.


Analytical Framework

KPI Definition

  • Manual Normalization Time (Hours)
  • Report Availability Date (Business Day)
  • Data Error Exposure (Manual Touchpoints)
  • Executive Visibility Lag

Process Analysis

  • Mapped cross-departmental data handoffs using FigJam.
  • Identified failure points caused by email-based “push” submissions.
  • Assessed data quality issues arising from uncontrolled templates.
  • Defined success criteria using SMART objectives.

Governance & Design Principles

  • Single Source of Truth
  • Data Quality at Point of Entry
  • Automation over Manual Repair
  • Role-Based Access and Accountability

Scope Definition

In-Scope Out-of-Scope
Monthly Reporting Process Design KPI definition changes
Standardized Data Intake Model BI dashboard development
Locked Reporting Templates ERP system replacement
Automated Validation Logic Advanced analytics / forecasting

Key Insights & Findings

  • Fragmented Handoff Failure Finding: Email-based submissions create version conflicts, missing files, and delayed consolidation. Implication: A centralized repository is required to replace inbox dependency.

  • Manual Normalization Bottleneck Finding: Finance spends 3–4 hours repairing data before analysis can begin. Implication: Data structure must be enforced upstream through locked templates.

  • High Data Integrity Risk Finding: Manual copy-pasting and formatting corrections significantly increase error exposure. Implication: System-enforced schemas and validation must replace human policing.

  • Delayed Executive Visibility Finding: Leadership access depends on final distribution emails and password-protected files. Implication: Reports must be published directly to a secure, permission-based repository.


Solution Design (To-Be State)

A. Standardized Digital Repository (Single Source of Truth)

  • Central SharePoint / Drive folder serving as the official monthly intake point.

  • Role-based permissions:

    • Sales & Operations: Upload-only
    • Finance & Leadership: View/Edit
  • Elimination of email-based submissions and private file storage.

  • Repository-level version control to prevent legacy template usage.

B. Locked Master Templates

  • Excel templates with:

    • Column structure protection (no additions or deletions)
    • Data validation rules (dropdowns, format enforcement)
    • ISO-standard date, currency, and percentage formats
  • Templates engineered for direct, automated ingestion into the master report.

C. Shift from Manual Repair to Automated Validation

  • Automated notification once all required files are uploaded.

  • Finance runs a pre-built validation check (e.g., Power Query) to flag:

    • Missing fields
    • Out-of-range values
    • Schema violations
  • Review time reduced from hours to minutes.

D. Leadership Visibility & Distribution

  • Final reports published directly to a Leadership Dashboard folder.
  • Immediate access for CEO and executives without distribution emails.
  • Security governed by corporate credentials, not file passwords.

Business Impact & ROI

Metric Before After Improvement
Manual Normalization Time 3–4 hours 0 hours 100% eliminated
Report Availability Post-Day 5 Day 2 EOD ≥3-day acceleration
Data Error Risk High Low ~90% reduction
Executive Access Delayed Real-time Immediate visibility

Deliverables

  • Project Charter
  • As-Is Process Map (FigJam)
  • To-Be Process Map (FigJam)
  • Functional Requirements & Data Schema
  • Locked Excel Reporting Templates
  • Repository Setup & Access Guide
  • Executive Summary

Tools & Technologies

Tool Purpose
Excel Template locking, data validation, Power Query validation
FigJam As-Is / To-Be process mapping
SharePoint / Drive Centralized repository and access control
Notion Project documentation and requirements
Canva Executive presentation

About the Analyst

Hi, I’m Syahraini, transitioning into Business Analysis from an accounting background. I specialize in diagnosing broken financial processes, enforcing data governance, and designing automation that eliminates rework and restores executive trust.


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