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Using the PIOPIY Node SDK, you will be able to make voice calls and can control your call flows.

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Piopiy API - Node.js SDK

Overview

Piopiy API provides a comprehensive Node.js SDK for managing and controlling voice interactions using our PCMO Actions. This SDK allows developers to integrate voice functionalities such as making calls, playing audio, recording, Real Time Streaming and more into their Node.js applications.

PCMO Features

  • Make Calls: Initiate voice calls between two parties or multiple numbers.
  • Play and Get Input: Play a media file or URL and get user input via DTMF.
  • Play Music: Stream audio files or URLs during a call.
  • Text-to-Speech: Convert text to speech during a call.
  • Set Values and Inputs: Set custom values and collect user inputs.
  • Stream Audio: Stream audio via WebSocket during a call.
  • Record Calls: Record voice calls.
  • Hangup Calls: Terminate calls programmatically.

Authentication

The API requires an API Key and Secret for authentication, passed during the initialization of the Piopiy object.

Dependencies

  • Node.js
  • npm (Node Package Manager)
  • piopiy npm package

Installation

To use the Piopiy API, install the piopiy package from npm:

npm install piopiy

Usage

Here’s a basic example of how to use the Piopiy API:

const {Piopiy, PiopiyAction} = require("piopiy");

const piopiy = new Piopiy("your appid", "your app token");

//Call two number with custom caller id
const basic_call = async () => {
        const response = await piopiy.voice.call(
                "first_phone_number",
                "piopiy_callerid",
                "second_phone_number",
                {loop: 1, timeout: 40, duration: 30}
        );
};

basic_call();

//Call and perform PCMO action
var action = new PiopiyAction();

action.playGetInput(
        "https://example.com/webhook/dtmf",
        "https://example.com/your_audio_file.wav",
        {max_digit: 3, max_retry: 2}
);

const pcmo_call = async () => {
        const response = await piopiy.voice.call(
                "dest_phone_number",
                "piopiy_callerid",
                action.PCMO(),
                {loop: 1, timeout: 40, duration: 30}
        );
};

pcmo_call();

Make Call

The call() method in the Piopiy Node.js SDK is designed to handle different types of call interactions. It supports connecting two numbers, handling multiple numbers, and executing PCMO (PIOPIY Call Management Object) actions during a call.

Usage

1. Making a Basic Call

To initiate a call between two numbers:

const basic_call = async () =>{

const res = await piopiy.voice.call(9194xxxxxx, 9180xxxxxx, 9180xxxxxx, {duration: 30,timeout: 40,loop: 1,record: true})

}

basic_call()

2. Making a Call with PCMO Actions

To make a call and perform specific PCMO actions, such as playing an audio file:

const test = new PiopiyAction();

action.playMusic('https://example.com/your_music_file.wav');

const pcmo_call = async () =>{

const res = await piopiy.voice.call(9194xxxxxx,9180xxxxxx,action.PCMO(),{duration: 30,timeout: 40,loop: 1,record: true})

}

pcmo_call()

3.Streaming Audio During a Call

To stream audio during a call using WebSocket:

const test = new PiopiyAction();

test.stream("wss://your-websocket-url/webhook/stream",{ listen_mode: "callee", voice_quality:"8000", stream_on_answer: true});

const ai_stream = async () => {

const res = await piopiy.voice.call(9194xxxxxx,9180xxxxxx,test.PCMO(),{duration: 30,timeout: 40,loop: 1,record: true})

}

ai_stream()

4. Handling Multiple Numbers

To attempt connecting a call to multiple numbers sequentially:

const multi_call = async () => {

 const res = await piopiy.voice.call(9194xxxxxx,9180xxxxxx,[9180xxxxx, 9196xxxx],{duration: 30,timeout: 40,loop: 1,record: true})

}

multi_call()

options (Object) - Optional

  • duration (Number): Maximum call duration in seconds.
  • timeout (Number): Time in seconds to wait for each call to be answered.
  • loop (Number): Number of retry attempts for each call.
  • record (Boolean): Whether to record the call.

PCMO (Piopiy Call Management Object)

The PCMO is a powerful tool that enables you to define specific actions to be executed during a call. These actions can include playing audio files, collecting user input, speaking text, and more.

Setting Up PCMO Actions

To use PCMO, you need to create an instance of the PiopiyAction class and define the actions you want to perform. Once defined, these actions can be passed to the call() method to be executed during the call.

const {Piopiy, PiopiyAction} = require("piopiy");

// Initialize Piopiy with your API Key and Secret
const piopiy = new Piopiy("YOUR_API_KEY", "YOUR_API_SECRET");
var action = new PiopiyAction();

Example Actions

  1. Playing Audio

    • Play a specified audio file or URL during the call.
    action.playMusic("https://example.com/your_music_file.wav");
  2. Collecting DTMF Input

    • Play a message and collect user input via DTMF tones.
    action.playGetInput(
            "https://example.com/webhook/dtmf",
            "https://example.com/your_audio_file.wav",
            {max_digit: 3, max_retry: 2}
    );
  3. Text-to-Speech

    • Convert and play text as speech during the call.
    action.speak("Hello, Welcome to Telecmi");
  4. Setting Custom Values

    • Set custom values for use during the call session.
    action.setValue("name");
  5. Collecting Input

    • Collect user input, such as key presses, and send them to a specified URL.
    action.input("https://example.com/action", {
            timeout: 20,
            max_digit: 4,
            min_digit: 2,
    });
  6. Recording the Call

    • Record the call session.
    action.record();
  7. Ending the Call

    • Hang up the call.
    action.hangup();
  8. Connecting to Other Numbers

    • Attempt to connect the caller to multiple numbers in sequence until one answers.
    action.call(9198xxxxxx, [9180xxxx, 9180xxxx], { duration: 10, timeout: 20, loop: 2, record: true });
  9. Clearing Actions

    • Clear all defined actions.
    action.clear();

Using PCMO in a Call

After defining the desired actions, use the action.PCMO() method to pass them to the call() method

const pcmo_call = async () =>{

const res = await piopiy.voice.call(9194xxxxxx,9180xxxxxx,action.PCMO(),{duration: 30,timeout: 40,loop: 1,record: true})

}

pcmo_call()

PCMO Method Parameters

  1. playMusic(audioFileOrUrl)

    • audioFileOrUrl (String): The URL or path to the audio file to be played.
  2. playGetInput(url, audioFileOrUrl, options)

    • url (String): The URL to send the DTMF input to.
    • audioFileOrUrl (String): The URL or path to the audio file to be played.
    • options (Object): Optional settings:
      • max_digit (Number): Maximum number of digits to capture.
      • max_retry (Number): Number of retry attempts.
  3. speak(text)

    • text (String): The text to convert to speech.
  4. setValue(key)

    • key (String): The key name for the value to set.
  5. input(url, options)

    • url (String): The URL to send the input data to.
    • options (Object): Optional settings:
      • timeout (Number): Time in seconds to wait for input.
      • max_digit (Number): Maximum number of digits to collect.
      • min_digit (Number): Minimum number of digits to collect.
  6. record()

    • No parameters. Starts recording the call.
  7. hangup()

    • No parameters. Ends the call.
  8. call(from, to, options)

    • from (Number): The caller's phone number.
    • to (Number | Array): A single receiver's phone number or an array of phone numbers.
    • options (Object): Optional settings:
      • duration (Number): Maximum call duration in seconds.
      • timeout (Number): Time to wait for each call to be answered.
      • loop (Number): Number of retry attempts for each number.
      • record (Boolean): Whether to record the call.
  9. clear()

    • No parameters. Clears all defined actions.
  10. stream(url, options)

    • url (String): The WebSocket URL to stream the audio.
    • options (Object): Optional settings:
      • listen_mode (String): Specifies whose audio is streamed. Options: 'caller', 'callee', or 'both'.
      • voice_quality (String): The audio quality. Options: '8000', '16000'.
      • stream_on_answer (Boolean): Whether to start streaming only when the call is answered. Default is true.