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Create Amazon Connect instances, contact flows etc. with CloudFormation

Sample code for building a serverless CCP dashboard for Amazon Connect.

Node JS server for transferring real-time messages between WhatsApp and Amazon Connect Chat via Twilio's WhatsApp Business API Sandbox.

This repo contains a sample application to show how to build a voice interface for patient outcome reporting (PRO) by leveraging NLP capabilities provided by Amazon Lex and its integration with AWS's cloud contact center offering, Amazon Connect.

A set of custom AWS Well-Architected Lenses for Amazon Connect, AWS's cloud contact center software

Starter project to create a dashboard to interact with Amazon Connect Global Resiliency APIs

Amazon Connect Multi-Lingual ChatGPT Voice Bot via AWS Lex written in Java

Showcases integration ability between Amazon Connect and MS Office 365

Visualize Amazon Connect instance metrics in CloudWatch Dashboard

IaC and DevOps pipelines for Amazon Connect architectures

This code will set up a contact flow/IVR for real time authentication with Mobile BankID and can be deployed in minutes.

Amazon Q in Connect - S3 Integration Template: Automatically deploy and integrate Amazon Connect with Amazon Q in Connect Knowledge Base using Amazon S3 as its data source. Contact center administrators can quickly and easily manage knowledge content using familiar Amazon S3 actions.

Create Amazon Connect Agentless Outbound Campaign using AWS Step Functions.

The CloudFormation Resource Provider package for Amazon Connect

Export Amazon Connect Customer Profiles events to S3 and Salesforce

[DEPRECATED] Amazon Connect Wisdom - S3 Sync: Quickly deploy all of necessary resources to create a Wisdom Knowledge Base using Amazon S3 as its data source. Contact center administrators can easily create, update, and remove knowledge content using familiar Amazon S3 object actions.

Create Amazon Connect instance using AWS CDK(Java)

Automated Voice Calling Chatbot in AWS using Amazon Connect, Lex, Polly, and Lambda

Amazon Chime SDK SIP Media Application(SMA) Java Event and Flow Library