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customer-prediction

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An end-to-end Business Intelligence & Predictive Analytics Platform for Forecasting Customer Churn, Credit Default Risk, and Driving Revenue Optimization in Financial Services. Built with Python, SQL, Power BI, and Machine Learning to enable data-driven decisions at scale.

  • Updated Jul 24, 2025
  • Jupyter Notebook

This multi-phase project identifies key satisfaction drivers and provides actionable insights to improve customer experience using statistical analysis and machine learning models, including logistic regression, decision trees, random forests, and XGBoost.

  • Updated Mar 6, 2025
  • Python

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