Official Code for SIGIR 2022 "A Multi-task Based Neural Model to Simulate Users in Goal Oriented Dialogue Systems". User Simulator generates user-side utterance, predicts user's next action and satisfaction level.

"Simulating User Satisfaction for the Evaluation of Task-oriented Dialogue Systems" in SIGIR'21

Manage your apdex

Aspect Based ReDial(AB-ReDial): Is a subset data from ReDial annotated on six dialogue aspects and overall user satisfaction at the turn and dialogue levels with the following aspects; relevance, interestingness, understanding, task completion, interest arousal, and efficiency

A Rust crate for calculating Net Promoter Score (NPS) from survey responses.

Metric-Apdex is an extension to Dropwizards's metrics library which enhances the existing Gauge metric type and provide it with the capability to calculate Apdex score by converting the measurements into insights about user satisfaction.

This repo contains outcomes across all stages of the thematic analysis conducted on the reasons to be satisfied or dissatisfied when using the virtual coach.