EcoAssist - E-Commerce Chatbot

EcoAssist is a multilingual e-commerce chatbot built using Python and Flask. It supports both text interactions and can answer FAQs, provide product information, and assist with order tracking.

Features

• Multilingual Support: Answers queries in English and Urdu.
• Knowledge Base: Uses a predefined JSON knowledge base for FAQs.
• Ollama Integration: Leverages the Ollama API for generating responses.
• Caching: Frequently asked questions are cached for faster responses.

Setup Instructions

Prerequisites

• Python 3.8 or higher
• Ollama server running locally or remotely

Installation

1. Clone the repository:

   git clone https://github.com/umairalamchaudhry/ai-chatbot.git
   cd ecoassist-chatbot
   

2. Install the required dependencies:

   pip install -r requirements.txt

3. Start the Ollama server

   ollama serve

4. Run the Flask application

   python app.py

5. Access the chatbot

• Open your browser and navigate to http://localhost:5000 to interact with the chatbot.

Usage

Interacting with the Chatbot

• Enter your query: Type your question or query in the input box. Press "Enter" or click the "Send" button to submit your query.
• Select language: Use the language dropdown to select either English or Urdu for the chatbot's response.
• View the response: The chatbot will generate a response based on your query and display it in the chat window.

Example Queries

• "What are your business hours?"
• "How can I track my order?"
• "Do you offer international shipping?"

Knowledge Base

• Please review the knowledge base (knowledge_base.json) and update it as per your requirements. Add more questions and their answers as per your requirements.