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Ticketting tracker for Moodle used as user support or bug report

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moodle-mod_tracker

Ticketting tracker for Moodle used as user support or bug report

Component class : Moodle Activity Module

Version : 2.x (branch "master")

Version 2.3 : New branch MOODLE_23 for those additional adjustments

Original record

Used for tracking issues. By Clifford Tham. http://docs.moodle.org/en/Student_projects/Integrated_bug_tracker

REVIEWED TRACKER MODULE

By Valery Fremaux. http://ateliers.moodlelab.fr/course/view.php?id=58

This module is a complete redraw of the former tracker module.

It provides a complete ticket tracking activity with following features :

  • Customizable ticket form submission
  • Commentable ticket records
  • Ticket assignation management
  • Ticket priority
  • Rich ticket listing using flexible table
  • "My tickets" list as author
  • "My assigned ticket" list
  • Closed or solved tickets separate archive
  • Multicriteria search engine
  • Search query personal memo
  • Watch management
  • Notification service (parametric)
  • Full backup/restore implementation
  • Tracking activity reports

Release note : XX.0008

Much better control of enrolled status on notification and user lists.

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Ticketting tracker for Moodle used as user support or bug report

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