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.NET Client for the virtualQ API, used in all connectors

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virutalq.NET

.NET Client for the virtualQ API.

Installation Options:

General Requirements

  • Compatible with .NET version 4.5
  • Compile as DLL file

Getting Started

  • Create an account at the virtualQ dashboard
  • Create a Call Center
  • Create a Line Group
  • Create a Service Line
  • Find your API Key on the dashboard. Click on your Email on top right.

Note: Line Groups can have several Lines with the same properties like EWT or Number of Agents. Instead of updating each line, you update the line group. In the simplest case, 1 Line Group has 1 Line.

Build Instructions

  1. Open the solution in Visual Studio 2015.
  2. Select "Release" in Solution Configurations dropdown.
  3. Build with Ctrl + Shift + B.

The assemblies will be located under VirtualQNet\bin\Release.

Running integration tests

  1. Open the VirtualQNet.Tests project in Visual Studio 2015.
  2. Open the App.config file and paste your API Key in the value attribute of the ApiKey option.
  3. Open the Test Explorer tab.
  4. Double click on a test name to show the test's code. You can modify any parameters there.
  5. To run the test, right click on a test name in the Test Explorer tab and select Run Selected Tests.
  6. If a test pass, watch you dashboard to see its effects.

Important: Some tests need to be executed in order to pass.

Usage

Find detailed usage documentation in the Wiki.