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Troubleshooting Server Deployment

Tiffany edited this page Apr 28, 2022 · 3 revisions

The website comes up, but when you click on an APD, you get the dashboard, but the APD list says loading until the screen goes white screen

The DevTools Error looks like this:

Screen Shot 2022-04-28 at 6 18 52 PM

The AWS errors in mongod.log looks like this:

{
    "t": {
        "$date": "2022-04-28T17:22:47.504-04:00"
    },
    "s": "I",
    "c": "ACCESS",
    "id": 20249,
    "ctx": "conn1",
    "msg": "Authentication failed",
    "attr": {
        "mechanism": "SCRAM-SHA-256",
        "speculative": true,
        "principalName": "eapd_admin_preview",
        "authenticationDatabase": "admin",
        "remote": "127.0.0.1:34454",
        "extraInfo": {},
        "error": "UserNotFound: Could not find user \"eapd_admin_preview\" for db \"admin\""
    }
}

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