15.0.3

Release Date: 10-07-2023

🐛 Bug Fixes

• Fixed an issue that caused connectivity issues for The Messenger under certain circumstances.

NOTE: Swift Package Manager Changes

• In order to improve support for Swift Package Manager, we have created a new GitHub repository for Intercom's Swift Package.
• If you wish to integrate Intercom using SPM, please use https://github.com/intercom/intercom-ios-sp as the package URL.
• Support for the old package URL will be discontinued in a number of weeks. Please migrate to using https://github.com/intercom/intercom-ios-sp

15.0.2

Release Date: 3-07-2023

🚀 Enhancements

• Improved Intercom's networking code to ensure messaging is faster and more reliable.
• Fixed threading issues that were being logged when Xcode's Thread Performance Checker was enabled. Thanks to everyone who reported this in our Intercom Community.
• Made some small UI enhancements.
• Removed some errors about unarchiving that were showing up in the XCode console.
• dSYM files are now embedded within Intercom.xcframework.

15.0.1

Release Date: 23-06-2023

🚀 Enhancements

• Added a warning to inform developers that manually handling Intercom push notifications may not be working as expected. Please read our developer docs and try our demo app for examples on how to correctly handle Intercom push notifications.
• Intercom now supports Hindi and Swahili as languages in the Messenger.

🐛 Bug Fixes

• Fixed an issue that was preventing push tokens from being sent to Intercom's servers under certain circumstances. This will resolve some issues where push notifications were failing to deliver to a device, eventhough push notifications were enabled for that user.
• Fixed an issue that was causing a namespace collision for apps that use Lottie as a dependency.
• Fixed an issue that was causing a key value coding-compliant crash when loading a XIB file. Reported on Intercom's Community hub here and here.
• Fixed an issue that was preventing push notification deep links from opening during the launch of a React Native app.

15.0.0

Release Date: 09-05-2023

🚀 Enhancements

Meet Fin 👋 a breakthrough AI bot powered by GPT-4, OpenAI's most advanced AI model. Fin solves complex problems and provides safer, more accurate answers than any AI bot on the market.

Fin...

• Holds complete support conversations in plain English, powered by GPT-4 and Intercom’s proprietary ML technology.
• Requires zero setup. Just point it at your help center and turn it on.
• Provides trustworthy, accurate answers based on your existing support content.
• Seamlessly passes more complex questions directly to your human support team.

Learn more 👉 www.intercom.com/fin

14.1.0

Release Date: 04-04-2023

🐛 Bug Fixes

• Fixed an issue which caused a crash when dismissing Surves on iPad.

🚀 Enhancements

• New Feature: Attach Files to Tickets - End users can now upload files when submitting Tickets in the Messenger.
• New Feature: End users can now navigate through articles on your collections and sub collections (up to 3 levels deep).
• The Messenger now opens to 100% height when the Home space is disabled in Messenger settings.

14.0.7

Release Date: 03-02-2023

🚀 Enhancements

• Made updates to the ability to start a conversation within the Help Center.
• UI enhancements to chat inapps.

14.0.6

Release Date: 11-01-2023

🐛 Bug Fixes

• Fixed an issue with UITextView on iOS 16.2 that was causing a crash then a user tapped into a TextView.

🚀 Enhancements

• Made minor UI updates.

14.0.5

Release Date: 22-12-2022

🚀 Enhancements

• All views now respect the system default margins.

14.0.4

Release Date: 12-12-2022

🚀 Enhancements

• The home space now opens to 100% height when home is enabled. If home is not enabled in messenger settings then the home space opens to 50% height.
• Improvements to voiceover accessibility in tickets.
• Help center collections empty state has been updated with a new design.

🐛 Bug Fixes

• Fixed an issue where participant initial was not present in conversation avatar bubbles in all expected scenarios.
• Fixed an issue in the home space where push animation in landscape did not work as expected.
• Fixed an issue where changing device orientation caused content to overflow in the home space.
• Fixed an issue which caused some article links to be hidden in the help space.
• Fixed an issue where 12hr time format being used on devices could cause ticket creation to fail.

14.0.3

Release Date: 02-12-2022

🐛 Bug Fixes

• Fixed an issue which caused the navigation bar to clip content on the iPad.
• Fixed an issue which caused the “Send” and “Close” button to be hidden in a white background when uploading an image or video.
• Bot quick replies were getting displayed even after a conversation was auto closed when the user has been idle. The quick replies are no longer shown in such cases.
• For Carousels with a single screen, the “completed” stats is now sent correctly.
• Fixed UI issues in the navigation bar.

🚀 Enhancements

• Added the ability to set User Attributes on +[Intercom loginWithUserAttributes:success:failure:]. It is no longer required to make an additional + +[Intercom updateUser:success:failure:] call right after calling login to do this.
• Added support for Bengali, Persian, Malay and Thai. Bengali is not currently a supported language on iOS in general so will not work. If it gets added as a language on iOS later it should work without anymore changes.