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Collaborator remove
Sayar Samanta edited this page Aug 28, 2018
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Description : To remove collaborator from the ticket in FAVEO.
- URL : api/v1/helpdesk/collaborator/remove
Parameters :
Name | Data Type | Required/Optional | Description |
---|---|---|---|
token |
String | Required | token generated for a user |
api_key |
String | Optional | An alphanumeric code that can be used to authenticate your API calls |
ticket_id |
String | Required | id of the ticket |
email |
String | Required | email of the user |
HTTP Method : POST
Response Format : JSON
Response : Remove collaborator from the ticket.In case of any errors, an error message will be returned.
JSON Response Example :
Success Response :
{
"collaborator": "deleted successfully"
}
Some Common Error :
Error Response : If the token is expired
{
“error":"Token has expired"
}
If the token is not provided
{
"error": "token_not_provided"
}
If the ticket id is not provided
{
"error": {
"ticket_id": [
"The ticket id field is required."
]
}
}
If the ticket id is not provided and same email id provided again
{
"error": {
"email": [
"The email has already been taken."
],
"ticket_id": [
"The ticket id field is required."
]
}
}
Did you find it helpful? If not email us on support@faveohelpdesk.com
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